Eligibility Verification
Solution
Coverage, benefits and patient responsibility checked before the visit, so front-desk conversations and claims start clean.
The operational takeaway
Coverage and patient responsibility are known before the visit, so the claim starts clean and the front desk can speak plainly.
Scope of work
What this service covers
Active coverage and plan-level benefit checks
Copay, deductible and coinsurance capture
Coordination-of-benefits and secondary payer identification
Referral requirement flags
Same-day add-on verification workflow
How we work with you
- Verification results written back into your scheduling workflow
- Exception queue for unresolvable coverage
What you receive
A weekly production and rejection summary, a monthly performance review covering AR ageing, denial categories and collections, and claim-level detail behind every figure — reviewed with the team that operates your account.
